Customer data is scattered across multiple systems because they interact across channels, platforms, and businesses. It makes sales, marketing, and customer service disjointed, bleeding revenue and letting opportunities slip.
Customer Golden Record merges all the data on a customer to create one single, trusted version, even across business lines and geographical boundaries.
A golden record does not edit or delete the source system information, but creates a new view that can be used by anyone. With near perfect matching and linking even without a common ID, it turns fragmented data into powerful insights.
Step 1: Consolidates all accounts of a customer into one single source of truth based on survivorship rules that you can define
Step 2: Proprietary and advanced models detect duplicate records and merge them into one golden record
Step 3: Updates changes to data in the golden records in real time or end of day to guarantee accurate customer information always & anytime
Step 1: Consolidates all accounts of a customer into one single source of truth based on survivorship rules that you can define
Step 2: Proprietary and advanced models detect duplicate records and merge them into one golden record
Step 3: Updates changes to data in the golden records in real time or end of day to guarantee accurate customer information always & anytime
Processes any data volumes from multiple sources
Quick response time and high throughput
Flexibly define rules and degree of matching
Number theory-based mathematical models & in-memory analytics
Seamlessly integrate data from CRM, ERP, financial systems, and more
Unmatched accuracy, privacy, and compliance with cutting-edge AI
5 billion customer data
200% more correct matches
Real-time responses
Privacy by design