Customer data is scattered across multiple systems because they interact across channels, platforms, and businesses. It makes sales, marketing, and customer service disjointed, bleeding revenue and letting opportunities slip.
Customer Golden Record merges all the data on a customer to create one single, trusted version, even across business lines and geographical boundaries.
A golden record does not edit or delete the source system information, but creates a new view that can be used by anyone. With near perfect matching and linking even without a common ID, it turns fragmented data into powerful insights.
Step 1: Consolidates all accounts of a customer into one single source of truth based on survivorship rules that you can define
Step 2: Proprietary and advanced models detect duplicate records and merge them into one golden record
Step 3: Updates changes to data in the golden records in real time or end of day to guarantee accurate customer information always & anytime
Step 1: Consolidates all accounts of a customer into one single source of truth based on survivorship rules that you can define
Step 2: Proprietary and advanced models detect duplicate records and merge them into one golden record
Step 3: Updates changes to data in the golden records in real time or end of day to guarantee accurate customer information always & anytime
Processes any data volumes from multiple sources
Quick response time and high throughput
Flexibly define rules and degree of matching
Number theory-based mathematical models & in-memory analytics
Seamlessly integrate data from CRM, ERP, financial systems, and more
Unmatched accuracy, privacy, and compliance with cutting-edge AI
We enable your teams with an all-encompassing real-time view of customers for profiling, synchronization, lineage and governance.
Our solutions support federated and encrypted global customer search to unlock comprehensive insights.
With the capacity to manage 5 billion records in one go, our solutions scale effortlessly while delivering pinpoint accuracy of 99.5%.
We offer one of the quickest deployments in the industry with ease integration. Our solutions are implemented as fast as just 3 months as opposed to the 1-year traditional industry standard.
Whether for data quality, management, risk or compliance, we adapt to your unique needs with a wide array of customizable solutions.
Our solutions are designed for minimal infrastructure and low total cost of ownership, so every dollar spent propels you toward greater profitability.
5 billion customer data
200% more correct matches
Real-time responses
Privacy by design